At, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.


We dispatch orders Monday to Friday the SAME DAY if the order is completed by 3pm. Some of our customers receive their orders in less than 24 hours after making payment. Same day dispatch is subject to items being in stock.


By working closely with the world’s leading brands of CBD supplements and state of the art laboratories, our customers are supplied with the finest, most premium CBD supplements available. Our range of products are continually developed in response to our customers feedback to ensure we keep up with the fast paced growth of the CBD industry.


Telephone and email customer support with a smile. We are here to help you and will look after you dearly. That’s a promise. Just simply give us a shout with anything you need on products or our reseller program.


We always keep our products in stock so they are available for fast delivery, dispatched directly from our own distribution center. Sometimes there are unforeseen circumstances that are out of our control, and occasionally some products may fall out of stock from time to time. However, we do everything we can to avoid this.

What is Hemp derived CBD?

One Soul products are made from industrial hemp plants grown on American farms. Our oil is CO2 extracted resulting in a solvent free, pure extract. Cannabidiol (CBD), a constituent that naturally occurs in industrial Hemp, is just one of over 85 cannabinoids that is identified in the cannabis plant.

How much CBD should I take?

As a dietary supplement, use 2-3 times per day 6-12 drops under the tongue, hold for 60 seconds and then swallow.

How are One Soul CBD products better?

At One Soul CBD, we strive to bring best possible products to the market at the best possible price. We ensure our products are sourced from the highest quality supply, with well established farming and vendor relationships to bring you the most effective CBD oil products at an affordable price.

Are your One Soul products safe?

Yes. All our One Soul CBD products are grown free of chemical fertilizers, hebicides and pesticides. So, our quality starts with the hemp plants we derive our products from.

We test our CBD oil multiple times throughout manufacture for potency and for any potential contaminants. These ongoing tests ensure our products are fully safe and compliant right from when the time the hemp oil is harvested all the way up to the point when it is manufactured and shipped to customers.

Additionally, we use a subcritical CO2 method when we extract our hemp oil, instead of harsh solvents. CO2 is a much healthier choice than other potential solvents.

Whats the difference between your products and the CBD/ Hemp products I can buy in a shop?

The difference relates to the potency and therefore effectiveness of the product. CBD/ Hemp products sold in the grocery store are often made with hemp seed oil, which can contain only trace amounts of CBD.

The products we sell at OneSoul CBD have a full spectrum. This is because our oil is extracted from the stalk of specifically selected hemp cultivars, offering higher percentages of CBD by weight and additional nutritional benefits from the contents of our oil.

Exactly whats the difference between CBD and Cannabis/Weed?

Cannabis is a family of plants with two primary classifications – Indica and Sativa. While marijuana can be considered a member of either the Indica or Sativa families, Hemp is a member of the Cannabis Sativa family.

Because Hemp and Marijuana both derive from the Cannabis Sativa family, they do share certain similarities; however, due to each plant’s biological structure, they have several very distinct and crucial differences.

Cannabis contains a variety of different compounds called Cannabinoids, two of the richest and most dominant are Tetrahydrocannabinol (THC) and Cannabidiol (CBD).

Both Cannabinoids have shown to provide profound benefits to the human body; however, THC induces psychoactive effects (gets the user “high”), while CBD does not contain any psychoactive properties.

Is a standard hemp seed oil like a high-CBD hemp extract?

Absolutely not. Hemp seed oil is thought about to be a fantastic nutritive food, however it doesn’t have the naturally occurring terpenes, cannabinoids and other parts that our extracts do have.

Standard CBD/ Hemp oil, which can be discovered really inexpensively at a supermarket, is a much various product than our CO2 hemp extracts (not from seed).

Basic hemp oil is produced by cold pressing the seeds, whereas our CBD extract is a subcritical CO2 extraction of the hemp plant itself, not the seeds.

Where do you source your hemp and CBD from?

One Soul products are made from industrial hemp plants grown on American Farms.

What kind of testing/ analysis is performed on your items?

We believe in 100% transparency with our Customers and Resellers. Every batch of product we produce gets sent out for Third Party Testing before we pick, pack, and ship product to the end user. This is the One Soul commitment to you. A product you can count on each and every time.

What is the Endocannabinoid Sytem (ECS)?

The endocannabinoid system (ECS) is a group of endogenous cannabinoid receptors located in the mammalian brain and throughout the main and peripheral nervous systems, including neuromodulatory lipids and their receptors.

There are 2 primary kinds of receptors in the ECS, CB1 and CB2. CB1 receptors are mainly found in the main nerve system and brains of mammals, and CB2 are normally found in the peripheral anxious system.

There are two main cannabinoids mammals produce- 2AG and Anandamide.

For hundreds of millions of years every vertebrate on Earth has actually been equipped with this ECS, a vital system in the body, and it has been learnt about in the clinical and medical communities since the 1980’s.

Does cannabidiol (CBD) and other natural hemp based constituents show up on a drug test?

Most of the time, No. CBD is considered to be undetectable in saliva or urine tests, though there remains a rare instance that the small trace amounts of THC may be detected.

All of our One Soul CBD products comply with all regulations regarding minimal THC content, and our full-spectrum CBD oil contains less than 0.3% of THC by volume, as required by law.

However, if you are subject to regular drug screening, we recommend you check with your governing body or employer.

Can I just become a customer?

Yes. Anyone can become a customer where you can purchase any of the One Soul products. Simply choose your products, and place your order!

How do I become an Reseller?

If you wish to share the One Soul products with your friends or family, you can pay a one-time (amount) enrollment fee to become a reseller. Your reseller account comes with a tracking back office and marketing tools.

Once you are logged in, you can select payment options to select how you’d like to receive your commissions for your referrals.

Position yourself at the forefront of the booming CBD Industry